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* If you have more than 1 device for data recovery, please fill in this form again for each individual device.

* indicates a required field that must be filled in.

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  •   Processing payment 
  •   Creating your customer number 
  •   Creating a new job number 
  •   Sending an SMS to your mobile phone with your job number for your records 
  •   Emailing you a copy of the submit a job form to print, an address/mailing label that you can print out and attach to a box to save you time and a copy of your tax invoice/receipt 

1Your contact details

We text your job number and updates to this number, for example 0401 232 567. Outside Australia? Start with your country code, for example +64 21 123 4567.

2Your address We post your device back to this address, and it goes on your invoice.

Include the unit number if you have one, for example Unit 5, 12 Smith Street.
 

3About your data

Tell us what data you are looking for to give us the highest chance of success.*

 

4How fast do you need your data back?

Our data recovery engineers will test your hard disk drive then provide you with a written quote and time estimate within 1-2 business days on average.

This is an upfront, non-refundable fee for an our time to examine your device as soon as we receive it and provide you with a quote as fast as possible. This may take 1 to 2 hours but we will always try to get the quote to you sooner if possible. In some cases we may require more time.

 

5How did you hear about us?

6Terms and conditions

Please read our terms and conditions, then tick to agree.

 
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