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Apple iPhone 12 data recovery case – no power, not turning on

7 August 20243 minute read

Apple iPhone 12 data recovery case

This iPhone suddenly turned off with 30% battery left. No power, not turning on, not charging.

  • A client came to us with an iPhone 12 that turned off suddenly with 30% battery remaining.
  • After taking it to an Apple store for help, they were told that the logic board had failed and Apple would replace the phone, but the owner should get the data recovered first as there was no iCloud backup or any other backup.
  • Our team opened it up, diagnosed the fault, fixed the problem by carrying out component level repair on some damaged parts on the logic board. This type of work is done by our own staff in our own office & labs, we do not outsource this type of work, all work is done in-house.
  • This allowed us to access the data, create an encrypted iTunes backup as well as backup all the photos, videos and all other data that was on the phone.
  • The most important data that we were asked to retrieve was photos of a newborn baby.
  • All this data was saved to a USB external hard drive.
  • Our client took the phone back to Apple, the phone was replaced with a new one, the iTunes backup we provided was used to restore the data to the new iPhone.
  • Payam Data Recovery provides elite, world class data recovery services for damaged iPhones as well as other brands and models of mobile phones and tablets. We can usually recover the data from damaged phones with a mobile phone repair shop or other data recovery company cannot help.
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