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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
We can help!
Start your data recovery today

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and Quote

High Success
Rate

Strict privacy
guaranteed

Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery today

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery today

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

We will try harder than anybody else to get your data back!

Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

Business Ideas

We use technology and equipment that your local computer repair shop or IT technician won’t have.

We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Rating: 5
Dieter Jansen

A while back I had a PC which had a power supply failure that took out the motherboard, all adapters and all three hard drives. Payam took a look at the drives and indicated that with board-level repairs there was a good chance that all the data would be recovered and this is exactly what happened.

The data on the drives was useful but I didn’t need it urgently so I took the economy service option.

Payam kept in touch regularly and all data was returned on a drive I supplied.

Very pleased with the service.

The cost of the service i s not trivial so I guess you have to weigh up the cost of the work with the value of the data and the likelihood of recovery but in my case the recovered data was worth much more to me than the cost of recovering it so I’m very happy.

Rating: 5
Test
Rating: 5
Sam Krix

wow!

Rating: 5
Robert Rigutto

I did a lot of research and called a lot of places , I even took my hard drive to a competitor , they couldn’t do a thing after 1 week and were disorganized at best. I have extremely valuable information on my hard drive and it was the 2nd time this had happened to me. I was stressed and confused by all the options out there , but the best option is Payam Data recovery. They can never guarantee a result but they were hopefully and they retrieved it all and it was a complicated retrieval but they did it. I highly recommend them and their professional team.

Rating: 5
Stanley Campbell

My experience with Payam was extremely satisfying. The service provided by the staff at Payam from my initial email inquiry and throughout the process was highly professional and exceeded my expectations of service. Staff responded too promptly to emails and returning phone calls, regularly provided feedback regarding progress of my data recovery and bent over backwards to assist me when I collected my recovered data and answered all my questions in layman’s terms. Thank you to all.

Rating: 5
David Fin

Paolo was very helpful in getting ALL of my data back. A great relief. Although I had a backup I was unsure how up to date it was, so getting everything was an unexpected bonus. I was pleased that my local computer specialist admitted that he was unable to fix the problem and recommended PAYAM. It was good to be kept informed of progress. An added bonus was their service for completely destroying the ‘dead’ hard disk free of charge, if I required. I would have no hesitation in using them again or recommending them to others.

Rating: 5
Name withheld

I recently lost around 850Gb of data on my external hard drive through a crash/corruption, data which consisted of both business and personal data compiled over a period of ten years. I was absolutely devastated when I thought I’d lost it all, because most of it was either irreplaceable or replaceable only through thousands of hours work sourcing it from a wide range of external and internal areas

My computer IT guy in Sydney (A Little Help Computing Services) recommended Payam Data Recovery and whilst one of our businesses is based in Sydney, I live in Melbourne, which is where the disaster occurred. I was very pleasantly surprised when he advised that Payam also had an office in Melbourne, where I met Craig Nevans

Craig was great to deal with, very personable, friendly and efficient, and I am ecstatic that Payam have been able to recover the majority of my data. I have no hesitation in wholeheartedly recommending their services!

Rating: 5
James McIvor

Payam was recommended by Apple and I was thoroughly satisfied with the service and outcome. I was able to recover my precious memories at a reasonable price

Rating: 5
Sarah M.

Very easy to deal with and very helpful staff. All my data was recovered.

Rating: 5
Catherine Martin

Eternally grateful to Payam Data Recovery for recovering the majority of my 15+ years of photos after my external hard drive died. Thought I had forever lost the photos and videos of our wedding, birth of our kids and movies of them growing up. Great communication, reasonable price (although I would of paid anything to get those memories back) and fast turnaround time. Worth every cent. Will be sure to back up my files this time!! Thank you Payam!

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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