We are open! Our Christmas and New Year break is finished.
Skip to content

Has your RAID or NAS failed? We can help!

We offer Australia’s fastest and best RAID recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 failed hard drives.
RAID 5 dual drive failure data recovery Sydney lab at Payam
RAID 5 dual drive failure data recovery Sydney lab at Payam
Happy customer at Payam Data Recovery Brisbane after successful SSD data recovery from a failed solid-state drive.
Happy customer at Payam Data Recovery Melbourne after successful recovery of important files from a damaged hard drive or phone
Smiling customer at Payam Data Recovery Sydney after successful recovery of important data from a damaged or failed device

Free Assessment
and Quote

A tick in circle icon for successful data recovery at Payam.

High Success
Rate

Success rate clipboard icon Payam Data Recovery

Strict privacy
guaranteed

Shield and padlock icon for confidential data recovery at Payam

Trusted RAID Data Recovery Across Australia

Payam Data Recovery specialises in RAID recovery services for small businesses and home users, with expert labs in Sydney, Melbourne, Brisbane, Perth, and Adelaide. We recover data from failed RAID-5 arrays, often found in 4 or 5-drive NAS units or servers, even with two failed drives. Whether you need NAS data recovery for family photos on a home NAS or business files on a server, our technicians provide secure backups on an external USB hard drive. If you’re searching for RAID recovery near me or reliable RAID data recovery services, contact us for professional solutions anywhere in Australia.

Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Are you experiencing this?

A disk or two has failed in a RAID array. When one disk fails, it is not uncommon for nobody to notice. But, when the second drive fails, the data may become inaccessible. For example, in a RAID-5 array.
Two or three drives failed in a RAID-5 or RAID-6 array.
Fire damage.
Two disks in a RAID-1 array suddenly fail, usually due to bad sectors/read errors or a head failure.
Sudden power loss – this can sometimes cause hard drives to fail. An example of this is when heads are stuck to platters, which prevents drives from spinning up.
RAID controller failure or lost RAID configuration.
Lost access to all data after powering off a server or relocating it.
Water, liquid or flood damage.

Recover Data from Failed NAS and RAID Systems

Experiencing a RAID problem with a small business server or home NAS? Payam Data Recovery offers expert RAID data recovery across Australia, with labs in Sydney, Melbourne, Brisbane, Perth, and Adelaide. We specialise in fixing RAID-5 issues and NAS data recovery, helping clients referred by managed IT services or small business IT support. From critical business data to cherished family photos, we deliver recovered files on an external USB hard drive. For affordable failed RAID drive recovery or to discuss RAID recovery cost, contact us for urgent and emergency services which are available.

How much does it cost?

$800 – $2500 for extremely simple cases.

$2500 – $4500 for the most common types of problems we see

$4500 – $10,000 for severe damage and very difficult cases

$10,000+ for rare or newly discovered RAID problems and emergency cases

Australia’s most trusted

RAID Recovery specialists

Man with clock and laptop icon for fast data recovery at Payam.

We will try harder than anybody else to get your data back!

Microscope icon for advanced electronics data recovery at Payam.

Specialising recovering data from all brands  of RAID arrays including Synology, QNAP, Drobo and Dell.

RAID HDD data recovery icon Australia

Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

Ideas icon for Payam Data Recovery Australia

We use technology and equipment that your local computer repair shop or IT technician won’t have.

Man with rocket icon for persistent data recovery at Payam

We do what others say is impossible..and we love it!

Choose from

3 type of services

Simple Problems
$800 to $2500
  • Basic data transfer
  • Mirrored RAID 1 array with software issues
  • Failed RAID enclosure
  • File System Corruption
  • Simple RAID rebuild
Common Problems
$2500 to $4500
  • Hardware failures with 1-2 drives
  • Mechanical failures
  • Circuit board failures
  • Firmware problems
  • Drives with read errors/bad sectors
  • Complex RAID rebuild
Complex problems
$4500 to $10,000
  • Hardware failures with more than 2 drives
  • Large scale server failures
  • Physical damage (flood, fire etc)
  • Multiple failures with high capacity drives

Case Studies - See how we do it!

Title RAID Array Failed Watch Our Expert RAID Recovery Process

RAID Array Failed? Watch Our Expert RAID Recovery Process – 2 Damaged Hard Drives Rebuilt!

A detailed walkthrough of our professional RAID recovery process, showcasing the successful rebuild of two damaged hard drives.

RAID and NAS Data Recovery Services at Payam Data Recovery Australia Pty Ltd

RAID and NAS Data Recovery Services at Payam Data Recovery Australia Pty Ltd

An overview of our RAID and NAS data recovery services, highlighting our expertise and success stories.

About Payam Data Recovery – HDD, SSD, Mobile Phone, Apple iPhone, RAID, NAS & USB Data Recovery

About Payam Data Recovery – HDD, SSD, Mobile Phone, Apple iPhone, RAID, NAS & USB Data Recovery

Learn about our comprehensive data recovery services for various devices and storage media.

My RAID Array Has Failed, What Should I Do First Advice from a Data Recovery Professional

My RAID Array Has Failed, What Should I Do First Advice from a Data Recovery Professional

Expert advice on immediate steps to take following a RAID array failure to maximise data recovery success.

Burnt Hard Drives from RAID-5 NAS – All Data Recovered. Seagate 8TB IronWolf NAS HDDs

Burnt Hard Drives from RAID-5 NAS – All Data Recovered. Seagate 8TB IronWolf NAS HDDs

A case study demonstrating successful data recovery from burnt Seagate 8TB IronWolf NAS hard drives.

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Duncan Marshall

I had a great experience when a NAS enclosure failed. PDR were able to quickly ascertain that the disks and associated data were intact, and recovered all data, whilst keeping me informed of the progress.. Great service. Well done

Rating: 5
Katherine Pearce

So impressed, not only were they able to recover all my data but they are extremely professional. For free, they quoted me a price within a day and took into account my student status. Additionally, they showed me how to access all the recovered data and called me back a week later to see if everything was alright. Don’t bother with mac medic or apple care, Payam Data Recovery is definitely the way to go!

Rating: 5
Grant Gittleson

Just a short email to thank you for your excellent technical service. We are a technical Integration company and usually do data recovery for our clients ourselves. When we were unable to recover any data from our clients NAS box we thought it was all lost and sent the drives to you as a last resort, not only did you recover all the data but you did so quickly and efficiently. It was a pleasure working with you and just wanted to send a short note to say thanks.

Rating: 5
Wallace McGee

Your work was prompt, efficient and achieved 100% recovery. Excellent work and excellent service.

Rating: 5
Anh D.

This service is expensive but it is worth the money if you really need to recover your important data.

Rating: 5
Angela Giagodi

Great service! Payam data not only recovered all critical data possible but they also kept us updated with progress along the way. Thanks – have already recommended you to a friend.

Rating: 5
John Hipwell

Best service yet for retrieving data removed in error. Great advice, professionalism and care. Thanks heaps Craig.

Rating: 5
Victoria – Melbourne

A great service. We had told by another place (who had been otherwise really helpful at repairing the computer) that they could not retrieve the data. Craig at Payam not only recovered it all but then was so helpful at helping us reload it onto our new system. Very grateful for their service.

Rating: 5
Trevor Hewitt

My experience with the Payam was extremely satisfying. The service provided by the staff at Payam from my initial email enquiry and throughout the process was highly professional and exceeded my expectations of service. Staff responded promptly to emails and returning phone calls,regularly provided feedback regarding the progress of my data recovery and bent over backwards to assist me when I collected my recovered data and answered all my questions in layman’s terms. Thank you to all.

Rating: 5
Noela Read

I was extremely happy that you were able to recover my lost data (photos). I think they are pretty much 100% all there. I never expected to see the photos again after I had let an incompetent company have first go. I wish I had found your company sooner. If I ever have another lost data situation, I know where to come and will certainly recommend your company to any friends in need. Thank you very much

Frequently asked questions

In all data recovery cases, success is never guaranteed. When we provide you your obligation free quote, we will give you an idea of what your success chances are based on past recoveries that are similar to yours. Rest assured that when you use Payam Data Recovery, you have the highest chance of success!

We only require the drives from the RAID array, make sure you send us all of the drives, both faulty and healthy. We will need all of the drives from the array so that we can rebuild the entire data set.

Due to the complex and time consuming nature of RAID recoveries, we normally charge a non-refundable attempt-fee when you approve the quote. If the recovery is not successful, you will have only paid the attempt-fee and there would be no further charges due. We only charge you the remaining recovery fees if we are successful in recovering your data.

Since all of our recovery equipment and clean-room are located in our main lab, we can only perform RAID recoveries within our data recovery labs.

Get a Free Quote

Complete this form for information about the cost and next steps

After you complete this form, we will email you information about the price, what to expect, and the next steps to get started. 

    Phone: 1300 444 800 (within Australia)
    International: +61 2 80766079
    Email: help@payam.com.au

    Back To Top