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Has your RAID or NAS failed? We can help!

We offer Australia’s fastest and best RAID recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 failed hard drives.
RAID 5 dual drive failure data recovery Sydney lab at Payam
RAID 5 dual drive failure data recovery Sydney lab at Payam
Happy customer at Payam Data Recovery Brisbane after successful SSD data recovery from a failed solid-state drive.
Happy customer at Payam Data Recovery Melbourne after successful recovery of important files from a damaged hard drive or phone
Smiling customer at Payam Data Recovery Sydney after successful recovery of important data from a damaged or failed device

Free Assessment
and Quote

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High Success
Rate

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guaranteed

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Trusted RAID Data Recovery Across Australia

Payam Data Recovery specialises in RAID recovery services for small businesses and home users, with expert labs in Sydney, Melbourne, Brisbane, Perth, and Adelaide. We recover data from failed RAID-5 arrays, often found in 4 or 5-drive NAS units or servers, even with two failed drives. Whether you need NAS data recovery for family photos on a home NAS or business files on a server, our technicians provide secure backups on an external USB hard drive. If you’re searching for RAID recovery near me or reliable RAID data recovery services, contact us for professional solutions anywhere in Australia.

Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Are you experiencing this?

A disk or two has failed in a RAID array. When one disk fails, it is not uncommon for nobody to notice. But, when the second drive fails, the data may become inaccessible. For example, in a RAID-5 array.
Two or three drives failed in a RAID-5 or RAID-6 array.
Fire damage.
Two disks in a RAID-1 array suddenly fail, usually due to bad sectors/read errors or a head failure.
Sudden power loss – this can sometimes cause hard drives to fail. An example of this is when heads are stuck to platters, which prevents drives from spinning up.
RAID controller failure or lost RAID configuration.
Lost access to all data after powering off a server or relocating it.
Water, liquid or flood damage.

Recover Data from Failed NAS and RAID Systems

Experiencing a RAID problem with a small business server or home NAS? Payam Data Recovery offers expert RAID data recovery across Australia, with labs in Sydney, Melbourne, Brisbane, Perth, and Adelaide. We specialise in fixing RAID-5 issues and NAS data recovery, helping clients referred by managed IT services or small business IT support. From critical business data to cherished family photos, we deliver recovered files on an external USB hard drive. For affordable failed RAID drive recovery or to discuss RAID recovery cost, contact us for urgent and emergency services which are available.

How much does it cost?

$800 – $2500 for extremely simple cases.

$2500 – $4500 for the most common types of problems we see

$4500 – $10,000 for severe damage and very difficult cases

$10,000+ for rare or newly discovered RAID problems and emergency cases

Australia’s most trusted

RAID Recovery specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all brands  of RAID arrays including Synology, QNAP, Drobo and Dell.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

Choose from

3 type of services

Simple Problems
$800 to $2500
  • Basic data transfer
  • Mirrored RAID 1 array with software issues
  • Failed RAID enclosure
  • File System Corruption
  • Simple RAID rebuild
Common Problems
$2500 to $4500
  • Hardware failures with 1-2 drives
  • Mechanical failures
  • Circuit board failures
  • Firmware problems
  • Drives with read errors/bad sectors
  • Complex RAID rebuild
Complex problems
$4500 to $10,000
  • Hardware failures with more than 2 drives
  • Large scale server failures
  • Physical damage (flood, fire etc)
  • Multiple failures with high capacity drives

Case Studies - See how we do it!

Title RAID Array Failed Watch Our Expert RAID Recovery Process

RAID Array Failed? Watch Our Expert RAID Recovery Process – 2 Damaged Hard Drives Rebuilt!

A detailed walkthrough of our professional RAID recovery process, showcasing the successful rebuild of two damaged hard drives.

RAID and NAS Data Recovery Services at Payam Data Recovery Australia Pty Ltd

RAID and NAS Data Recovery Services at Payam Data Recovery Australia Pty Ltd

An overview of our RAID and NAS data recovery services, highlighting our expertise and success stories.

About Payam Data Recovery – HDD, SSD, Mobile Phone, Apple iPhone, RAID, NAS & USB Data Recovery

About Payam Data Recovery – HDD, SSD, Mobile Phone, Apple iPhone, RAID, NAS & USB Data Recovery

Learn about our comprehensive data recovery services for various devices and storage media.

My RAID Array Has Failed, What Should I Do First Advice from a Data Recovery Professional

My RAID Array Has Failed, What Should I Do First Advice from a Data Recovery Professional

Expert advice on immediate steps to take following a RAID array failure to maximise data recovery success.

Burnt Hard Drives from RAID-5 NAS – All Data Recovered. Seagate 8TB IronWolf NAS HDDs

Burnt Hard Drives from RAID-5 NAS – All Data Recovered. Seagate 8TB IronWolf NAS HDDs

A case study demonstrating successful data recovery from burnt Seagate 8TB IronWolf NAS hard drives.

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Shane Anderson

Payam recovered 100% of some crucial footage for our film shoot that was next to impossible to reshoot for our feature film project.

Total professionalism, great pricing and superb communication, if you need data recovery services, go to these guys first!

Rating: 5
James Cowan

After being quoted by a competitor almost double the price I decided to give these guys a go. Not only was I blown away by the helpful advice shown by the staff I was also relieved to hear that it was going to cost a fraction of the price original stated. These guys are the real deal! Unfortunately in this type of business there are many sharks that are eager to take advantage of people in a compromising position. I implore people to please shop around before rushing into anything and these guys for myself were by far the most helpful and best value for money. I highly recommend these people to anyone who has found themselves in the terribly difficult situation of losing valuable data.

Rating: 5
Geofdecan

Great service and end result using wes at Payam. Will recommend and use again if needed!

Rating: 5
Beth Ammerman

I too was bitten by the “why didn’t I backup my data!” regret. I thought 14 years of photos, music and business files were simply dead and gone until I discovered Payam. Great service, 100% of everything restored. It does cost, but worth it! Thanks

Rating: 5
Johann Kruse

Mike and the rest of the Payam team were awesome… they really saved the day when they recovered all of my baby photos/videos after both my NAS and cloud backup failed. Super happy with the service.

Rating: 5
Jleephd

Great service…would have been up S$%t creek without a paddle without Payam…

Rating: 5
Ziata Guitars

This company, Payam, is fantastic. They recovered all my data within the week and the service was impeccable. I was well informed throughout the whole process of how my job was progressing and since this was the first time I had to use this type of data recovery service this gave me peace of mind. The technician, Wes, at Payam, was very professional and his communication with me was perfect via telephone and email answering all of my questions thoroughly. I highly recommend using Payam for data recovery as my experience with this company was excellent. They turned a potential data lost nightmare into a pleasant experience, what more can you ask. Thanks guys, great job!

Rating: 5
Raven V.

I couldn’t be happier with the service I got from Payam. I saw 4 different companies before them who told me they would not be able to retrieve my lost photos. I was very distraught as I had just been on my first overseas holiday. Payam were able to get every single photo back. I would recommend them to everyone!

Rating: 5
Angela Giagodi

Great service! Payam data not only recovered all critical data possible but they also kept us updated with progress along the way. Thanks – have already recommended you to a friend.

Rating: 5
Katherine Pearce

So impressed, not only were they able to recover all my data but they are extremely professional. For free, they quoted me a price within a day and took into account my student status. Additionally, they showed me how to access all the recovered data and called me back a week later to see if everything was alright. Don’t bother with mac medic or apple care, Payam Data Recovery is definitely the way to go!

Frequently asked questions

In all data recovery cases, success is never guaranteed. When we provide you your obligation free quote, we will give you an idea of what your success chances are based on past recoveries that are similar to yours. Rest assured that when you use Payam Data Recovery, you have the highest chance of success!

We only require the drives from the RAID array, make sure you send us all of the drives, both faulty and healthy. We will need all of the drives from the array so that we can rebuild the entire data set.

Due to the complex and time consuming nature of RAID recoveries, we normally charge a non-refundable attempt-fee when you approve the quote. If the recovery is not successful, you will have only paid the attempt-fee and there would be no further charges due. We only charge you the remaining recovery fees if we are successful in recovering your data.

Since all of our recovery equipment and clean-room are located in our main lab, we can only perform RAID recoveries within our data recovery labs.

Get a Free Quote

Complete this form for information about the cost and next steps

After you complete this form, you will get an email with information and a data recovery engineer (not a sales person!) will call you to discuss the issue with you in more detail.

    Phone: 1300 444 800 (within Australia)
    International: +61 2 80766079
    Email: help@payam.com.au

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