Has your RAID or NAS failed? We can help!

 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 A S 
 
5 December 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Very Happy with level of service and quality provided by Payam Data Recovery. After a failed NAS drive.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Glen 
 
5 January 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Returning client. I’ve always used PAYAM services whenever my family needs an emergency data recovery and their team are very prompt and professional. I knew each step of the recovery process what was required for the best chances of success by their lab team, received regular communication on the progress of my job ticket and immediate contact once the HDD data recovery was completed. Following that I was offered the chance to test the recovery myself and as extra precaution they kept a copy of the recovered data for 7 days following the job being completed. I will happily use PAYAM again if the worst-case scenario happens again.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Andrew Smee 
 
25 October 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
Given the circumstances, this was an excellent experience. Great customer relations and information flow, a tremendous job of recovering all the data on the NAS within a week and prompt return of the recovered data. Cannot recommend too highly.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Stan Strijakov 
 
7 October 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
I had burnt all 4 of my hard drives by a faulty power supply! Can you imagine turning on the computer and not seeing either of my two raid arrays! But Payam to the rescue! I Googled two companies on that morning, one turned out to be closing down the Sydney office, but luckily the second was Payam. I had my quote available the same day and data restored several days later. Then guess what? I manage to ruin the data again while trying to rebuild the raid array. Luckily, Payam keeps the restored data for couple of weeks and I had my data rewritten to the hard drive again. Now all is back, as if nothing happened! Thank you! P. S. As I had drives in two raid arrays burnt, I had to have two jobs, one per disk. You may see this same review again for the second job.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Tony Pullen 
 
3 February 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
My NAS raid was corrupted. Could not access any files. 10 years of data. Payam were able copy files to an external drive. Not a cheap exercise, but well worth it. Very professional and good communication. Highly recommend them.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Neil Schultz 
 
26 January 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
Brilliant service,  quicker then expected, and very well priced. I had an external hard drive that had about 20 years of photos and it crashed just I started transferring the contents to a NAS.  Tens of thousands of images. Payam recovered every image and delivered the results on a new drive which are now in duplicate on my new NAS. I highly recommend Payam.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Doug Ingram 
 
30 November 2022
 
 
 Trustindex verifies that the original source of the review is Google. 
Having dealt with Payam previously I was pleased to see that their clarity of communications, explanation of the work required and setting of expectations were as good as they last time. I sent a broken RAID array on behalf of one of my clients and they were very happy to have their data all recovered.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Rod Phillips 
 
23 November 2022
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a disk problem with my QNAP Server and needed to recover some important files and photos. Payam successfully recovered all files and placed them on a new drive. Very happy with the results. Rod Phillips
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Christopher Hicks 
 
22 July 2022
 
 
 Trustindex verifies that the original source of the review is Google. 
Losing data you thought was on an external HDD = bad Dealing with the fact that you may never get your data back = worse Dealing with Payam = PRICELESS!! These guys are the best in the trade. They are extra-courteous, sincere, honest and best of all they provide TOP value for money. I lost data on a 1TB external disk drive that had two 500GB disks in it. I didn't realise the product had hardware RAID, like an idiot I did not enable it and simply backed up data with no RAID!!! Payam, recovered **all** my data, could not be happier - thanks a lot guys
  
 
 
 
 
 
 Posted on Product Review  
 
  
 
 
 William 
 
6 June 2022
 
 
 Verified 
I've been calling on Payam for several years as a data recovery partner. Amazing staff with a level of professionalism that I've not found anywhere else. Definitely the number 1 data backup company in Australia. Computer Emergency
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Corinne Podger 
 
20 May 2022
 
 
 Trustindex verifies that the original source of the review is Google. 
Albert and the team at Payam managed to retrieve both the Mac files from my Mac, AND the Windows files from the virtual machine (Parallels) side of my Mac, after a nasty encounter between my laptop and a beverage. The laptop died but the hard drive survived. The team were fast, professional, sympathetic, and effective. The cost was affordable and absolutely worth it.
  
 
 
 
 
 
 Posted on Product Review  
 
  
 
 
 Moh 
 
26 March 2022
 
 
 Verified 
My Hard drive has 400Gb, the first attempt to recover my data was not succussed as the hard drive was too badly damaged and the reader heads deteriorated. I contacted head office and agreed to send the hard drive to clean room data recovery lab with Emergency. Data recovery work completed successfully and Payam team delivered exceptional service in a timely manner with high professionalism.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jacob Wells 
 
19 June 2021
 
 
 Trustindex verifies that the original source of the review is Google. 
Successfully recovered 100% of data after issues with multiple drives in a RAID 5 array following a catastrophic power event. Great communication throughout the recovery process.
  
 
 
 
 
 
 Posted on Product Review  
 
  
 
 
 Michael Feldbauer 
 
20 February 2021
 
 
 Verified 
Contacted the team about recovery of data from a failed RAID Array, extremely helpful over the phone. Organised Airfreight to have the drives shipped from interstate, they were straight onto the recovery. Let me know every step on what was happening and where the recovery process was up to. We purchased two drives for the recovered data to be sent back which had to be done in a few hours as we had organised pickup and next flight return of the data. Extremely helpful, nothing was too hard even with our specific freight & time constraints. Cannot recommend the team and service highly enough.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Larson Wolters 
 
3 August 2020
 
 
 Trustindex verifies that the original source of the review is Google. 
Required some Data from an old raid setup, the team at Payam are very helpful and efficient, kept me in the loop the whole way through the process. Great service would highly recommend!
  
 
 
 
 
 
 Posted on Product Review  
 
  
 
 
 Ben Stevens 
 
6 May 2020
 
 
 Verified 
When my RAID array failed I was recommended to go straight to Payam. I must say that I experienced some of the best customer service I have ever had. I was most impressed by their flexibility to help me out. Also they did all they could to recover my data, of which 100% was recovered. I wish I knew more people with broken hard drives to recommend to him but in the event it does happen, I will ensure they contact Payam. Bravo.
  
 
 
 
 
 
 Posted on Product Review  
 
  
 
 
 Michael Feldbauer 
 
23 September 2019
 
 
 Verified 
Contacted the team about recovery of data from a failed RAID Array, extremely helpdul over the phone. Organsied Airfreight to have the drives shipped from interstate, they were straight onto the recovery. Let me know at avery step what was happening and where the recovery process was up to. We purchased two drives for the recovered data to be sent back which had to be done in a few hours as we had organised pickup and next flight return of the data. Extremely helpful, nothing was too hard even with our specific freight & time constraints. Cannot recommend the team and service highly enough.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 William Fren 
 
13 June 2018
 
 
 Trustindex verifies that the original source of the review is Google. 
My company (SME) had a major server crash, which meant all of our data on both server HDD's was corrupted or lost. We also found to our surprise and horror that our backups hadn't been functioning properly since a previous server issue late last year- so we only had project and company data up to that point and nothing from Novenmber to March. I Googled 'data recovery' and went with the reviews I read. I contacted the Payam team who were very professional and efficient from the outset. They gave me a straightforward and honest assessment about the chances of recovering the data, but I always felt they would do everything possible to recover it. Thankfully they were able to recover everything for us...sigh of relief....and we have also established a new back-up policy/test process!! I would have no hesitation in recommending Payam for this service- very impressed.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Darren Csepreghy 
 
14 December 2017
 
 
 Trustindex verifies that the original source of the review is Google. 
Did a fantastic job recovering data from a RAID5 with 2 failed drives   Excellent service.  Highly recommended
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Grant Alexander 
 
17 August 2017
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
Recentyl I had a Netgear ReadyNAS bite the dust. A software glitch broke my 4x4TB RAID 5 array and I was scared to have lost the lot. Craig from PAYAM St Kilda Road took on the task of virtually recreating the RAID 5 array and was 100% successful. All of my data was in tact as if nothing happened. After supplying him with a 10TB drive. All data was transferred and safely recovered within a few days. I am so glad I found this company. Craig was an absolute pleasure to deal with. Kind, friendly and very professional. Thank you so much for your service and your ongoing advice. RAID is redundancy only, I now have my photos all backed up onto multiple drives & Google Storage Cloud. I cannot thank you enough! Kindest Regards, Grant & Stef ps. Hope your trip back home went well :)
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Darren It749 
 
11 October 2016
 
 
 Trustindex verifies that the original source of the review is Google. 
I have been using Payam for probably a decade now. They have never been unable to recover data for me. Their skills and customer service are exemplary. Most recent was a SSD that would not detect in bios, previously I have had data recovered from a failed raid 5 array, a fire damaged drive and some other failed hard disks I recommend their service to everybody.
  
 
 
 
 
 
 Posted on Product Review  
 
  
 
 
 Darren M 
 
11 October 2016
 
 
 Verified 
I have been using Payam for probably a decade now. They have never been unable to recover data for me. There skills and customer service are exemplary. Most recent was a SSD that would not detect in bios, previously I have had data recovered from a failed raid 5 array, a fire damaged drive and some other failed hard disks I recommend their service to everybody.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Duncan Marshall 
 
25 November 2015
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a great experience when a NAS enclosure failed. PDR were able to quickly ascertain that the disks and associated data were intact, and recovered all data, whilkst keeping me informed of the progress..Great service.Well done
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Larry Gray 
 
7 November 2015
 
 
 Trustindex verifies that the original source of the review is Google. 
I had 8 corrupted Vmdk files for our company Vmware server that crashed. Vmware tech support and another data recovery company could not help us. Payam data recovery extracted the contents of the files in 1 day using their urgent service. It was worth it - 200 staff are back to work now! Thank you so much, you saved my bacon!
  
 
 
 
 
 
 Posted on Product Review  
 
  
 
 
 Clements Clarke Architec 
 
27 July 2015
 
 
 Verified 
Our 4 drive business storage device had been unsuccessfully backing up for over 6 months (without our knowledge). Upon a second drive failing we finally became aware of the issue. With the failure of the second drive, access to all server information was unavailable. With six months of valuable information no longer available we put our trust and hopes in Payam Data Recovery. We invested in a quick turnaround and were not disappointed. We are now back on track with all information recovered. Thank you for saving our bacon!!! Nick
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Conrad Smith 
 
3 June 2015
 
 
 Trustindex verifies that the original source of the review is Google. 
Payam Data Recovery provides a great service when important data has been lost. I've used them a number of times while repairing PCs and servers for people. On each occasion Payam have recovered the data of damaged hard drives. If needed, they have worked through the night and returned data quickly. While it is not a service that you 'want' to use, if you 'need' data recovery, then Payam will help.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Daniel McLoughlan 
 
18 May 2015
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a failed RAID pair and a backup drive that died in the same week - the perfect storm. Payam in Sydney recovered everything for a really reasonable cost. Thanks guys
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 M Papa 
 
18 October 2013
 
 
 Trustindex verifies that the original source of the review is Google. 
Payam data recovery has saved my business. I went overseas and when I got back my Nas double hard drives were not working anymore, both of them. I took the hard drives, still in warranty, to the shop where I bought them, but they told me that they could not do anything, than I found Payam data recovery in Perth. In only 3 days I got all my data back up and the staff gave me tips on what to do to prevent it from happening again. Since than I have recommended them to some of my friends and they always came back very happy.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Uday Shivamurthy 
 
16 August 2012
 
 
 Trustindex verifies that the original source of the review is Google. 
Losing data you thought was on an external HDD = bad Dealing with the fact that you may never get your data back = worse Dealing with Payam = PRICELESS!! These guys are the best in the trade.  They are extra-courteous, sincere, honest and best of all they provide TOP value for money. I lost data on a 1TB external disk drive that had two 500GB disks in it.  I didn't realise the product had hardware RAID, like an idiot I did not enable it and simply backed up data with no RAID!!! Payam, recovered **all** my data, could not be happier - thanks a lot Payam Rgds, Uday
  
 
 
 
 
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 Trustindex rating score: 4.9 of 5, based on 2079 reviews 
 
 
 
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